Privacy Policy
Last Updated: June 16th, 2025
Overview
FlyApp, Inc. (“FlyApp,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, store, and disclose personal information when you use our platform to browse, bid on, or purchase air charter services from licensed U.S. Part 135 air carriers (“Operators”). By using FlyApp, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you interact with FlyApp:
a. Personal Information:
- Full name
- Email address
- Phone number
- Billing and mailing address
- Payment information (processed by third-party providers)
- Flight preferences and transaction history
b. Technical Information:
- Device type and operating system
- IP address
- Browser type and version
- Usage activity (e.g., page views, time spent)
c. Operator Information (if applicable):
- Company name
- FAA certificate details
- Primary contact name and title
- Business contact information
2. How We Use Your Information
FlyApp uses your information to:
- Facilitate transactions between Buyers and Operators
- Process payments and issue refunds
- Communicate booking confirmations and flight updates
- Provide customer support
- Improve our platform functionality and user experience
- Enforce platform terms and detect fraud
- Comply with legal and regulatory requirements
3. How We Share Your Information:
We do not sell your personal data. We may share your information with the following categories of third parties:
- Operators (for flight fulfillment and coordination)
- Technology service providers (e.g., hosting, analytics, communication tools)
- Legal or regulatory authorities (when required by law, subpoena, or court order)
All vendors and partners are contractually obligated to handle your data in accordance with applicable privacy laws.
4. Cookies and Tracking Technologies:
We use cookies and similar technologies to:
- Recognize returning users
- Track session activity
- Analyze site traffic and usage
- Store user preferences
You may disable cookies via your browser settings, but doing so may limit your use of some platform features.
5. Payment Processing
All payments are processed securely by PCI-compliant third-party providers. FlyApp does not directly store full credit card numbers or CVV data.
6. Data Security
We implement appropriate technical and organizational security measures, including: - Encrypted data transmission (HTTPS) - Access controls and authentication - Periodic data audits and risk assessments Despite our efforts, no internet transmission or storage method is 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including: - Legal or tax obligations - Fraud prevention - Transaction history for Operators and Buyers When no longer needed, data is securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have rights to: - Access a copy of your personal data - Request correction of inaccurate data - Request deletion of your data (“right to be forgotten”) - Object to or restrict processing - File a complaint with a data protection authority To exercise any of these rights, please contact us at: info@flyapp.world
9. Children's Privacy
FlyApp is not intended for users under the age of 18. We do not knowingly collect data from children. If we discover we’ve collected information from a child, we will delete it promptly.
10. International Users
FlyApp is based in the United States. If you access our services from outside the U.S., you consent to the transfer of your data to the U.S. and the application of U.S. laws.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Material changes will be communicated via email or in-app notifications, where required.